GAME REFERENCE

Your Account Security Starts Here

KYC Verification is how we keep your account safe and your payouts swift. Complete your identity check once, then move freely across live tables, slots and sportsbook markets...

Fast identity confirmationInstant account activationQRIS-linked verificationOne-tap payout eligibilityLive chat support ready

See the Lobby Read FAQ

What KYC Verification Does

KYC Verification is mayora4d's real-identity checkpoint—your gateway to full lobby access. We collect your legal name, ID number and address once, then cross-check these against official records. The whole flow takes under five minutes on desktop or phone. Once verified, your account unlocks real-money rounds on Evolution live tables, Pragmatic slot rooms and our sportsbook markets. This verification also locks in your

payout eligibility across QRIS, DANA, OVO and GoPay.

PLATFORM HIGHLIGHTS

What Makes KYC Verification Matter

Speed

Five-Minute Completion

Upload your ID and address proof in one session. We verify most submissions in under two...

Payout Flow

Instant QRIS Eligibility

Once verified, QRIS, DANA, OVO and GoPay withdrawals move without secondary checks. Your payout hits your...

Compliance

Real Money Protection

KYC confirms your identity matches your account holder name and linked payment method. This protects both...

QUICK SIGNAL

How to Start Verifying Your Account

Step One: Tap the Verification Button Log into your mayora4d account, head to Account Settings, and...

Step Two: Upload Clear Photos Take front and back shots of your ID and a...

Step Three: Wait for Approval We review submissions between 9am and 11pm Jakarta time on...

Step Four: Link Your Payment Method Once verified, add your QRIS, DANA, OVO or GoPay account...

PLATFORM COMPARISON

Verification Details & Requirements

Accepted ID Types

Indonesian national ID card (KTP), passport, driving license (SIM), or tax ID card (NPWP). We also accept temporary IDs issued by local authorities. All documents must be current and show your full legal name.

Address Proof Options

Utility bills (electricity, water, gas), bank statements, government letters, or lease agreements. Documents must show your full name and current address. Digital scans work; we accept JPG, PNG or PDF files up to 5MB each.

Mobile & Desktop Access

Start verification on your phone via the mobile app or web browser. You can also complete it on desktop and come back to mobile to explore the verified lobby. Verification status syncs across all devices instantly.

Supported Regions

KYC Verification applies to all mayora4d accounts in Indonesia and supported regions where local law permits real-money gaming. Your verified status follows you across live casino, slots and sportsbook markets available to your location.

PHONE-FIRST

Verify on Your Phone in One Session

Our mobile app turns KYC Verification into a two-minute process. Tap into Account Settings, point your phone camera at your ID and address proof, and we handle the rest. The...

Camera auto-checks document clarity

No second uploads needed

Live lobby access seconds after approval

QRIS, DANA, OVO, GoPay ready instantly

HELP CHANNELS

Stuck on Your Verification?

Team online

Photo Quality Feedback

Our system shows you exactly which part of your photo is too blurry or cut off. Retake it and resubmit—no penalty, no delay. We'll check it again within two hours.

Live Chat for Rejections

If we can't match your submitted ID to our records, live chat can walk you through the fix. Usually it's a typo in your name or an old address that doesn't match our system. We'll clarify what to change.

Account Recovery Help

Forgot which ID you uploaded? Can't find your address proof? Email [email protected] with your account username and we'll resend the submission checklist or guide you through a re-verify.

PLATFORM TRUST SIGNALS

Why Our KYC Process Works

Encrypted File Storage

Your ID, address and personal data live on secured servers with AES-256 encryption. We don't share your documents with third parties. Only our verification team sees them, and only to approve your account.

Two-Factor Confirmation

After you upload, we match your submitted name and ID number against government records where available. If data doesn't align, we flag it and ask for clarification before approval.

Indonesia Compliance Standard

Our KYC framework follows anti-money-laundering (AML) guidelines for gaming platforms operating in and around Indonesian jurisdictions. Verification is mandatory for all real-money account holders.

Payout Integrity Check

We cross-reference your verified name against every withdrawal request. If your QRIS, DANA, OVO or GoPay account holder name doesn't match your verified identity, the payout holds for manual review.

Privacy-First Design

You control your data. Delete your mayora4d account and we purge your documents within 30 days, except where law requires retention. No marketing emails based on ID data.

Independent Audits

Our verification system undergoes annual security audits by third-party firms. Reports confirm our encryption, access controls and data-handling meet international gaming standards.

PLATFORM COMPARISON

KYC Verification vs. Other Account Checkpoints

KYC Verification

Full identity check with ID and address proof. Unlocks real-money play, fast payouts on QRIS/DANA/OVO/GoPay, and access to live tables and sportsbook markets. Required once per account.

Email Confirmation

Simple email check—we send a link, you click it. Opens basic lobby browsing and account settings. Does not enable real-money rounds or payouts. Happens automatically on signup.

Phone Number Verification

We text a code to your registered mobile. Adds a second sign-in layer for security. Useful for account recovery. Does not unlock real-money play or payout eligibility on its own.

Two-Factor Authentication

Optional extra security: you choose an authenticator app or backup codes. Protects your login and sensitive settings. Complements KYC but doesn't replace it for real-money access.

Payment Method Verification

When you link QRIS, DANA, OVO or GoPay, we send a test transaction. You confirm the amount in your e-wallet. Happens after KYC—your verified identity makes this step faster.

Responsible Limits Opt-In

You can set voluntary spending or loss limits on your account. These are flagged during KYC review so our support team can flag risky behavior if limits are repeatedly approached.

Withdrawal Hold Review

Large payouts on QRIS, DANA, OVO or GoPay sometimes trigger a hold. We cross-check your verified details against the payout method. KYC data speeds up this review from hours to minutes.

Six Reasons Verification Matters for Your Game

Real-Money Rounds Start Faster

Verified accounts jump straight into Evolution live baccarat, Pragmatic slot spins and sportsbook bets without secondary holds. Your chips are live the moment you fund your account.

Payouts Clear Without Delays

QRIS, DANA, OVO and GoPay withdrawals process in minutes instead of days because we've already confirmed your identity. No second questions, no re-verification needed per payout.

One Verification, Full Lobby

KYC unlocks every game room at once—live tables, slots, sportsbook. You don't verify separately for each section. Switch between them freely within your verified session.

Phone & Desktop Stay in Sync

Start verification on your phone, finish it on desktop, or vice versa. Your verified status and lobby access sync instantly across all devices. No re-verifying per app.

Account Recovery Help is Instant

Locked out or forgot your password? Live support uses your KYC details to verify you're the real account holder and reset access within minutes instead of hours.

Fraud Protection for Your Balance

Our verification system watches for unauthorized logins and unusual payout patterns. If we spot suspicious activity, we alert you via email and ask to re-confirm your identity before clearing large transfers.

Questions About KYC Verification

Most submissions are approved within two hours on business days between 9am and 11pm Jakarta time. Weekend submissions may take until the next business day. You'll get an email confirmation, and your lobby access updates instantly—no manual refresh needed.

We'll tell you exactly why—usually blurry text, cut-off corners, or a name mismatch. Retake the photo and resubmit. Our system checks clarity in real-time on mobile, so you'll know before uploading if a shot is good enough.

Yes. We accept Indonesian passports, driving licenses, tax ID cards and temporary government-issued IDs. All must show your full legal name and be current. Expired documents get rejected; make sure yours is valid.

No. You verify once per account. After approval, your status stays verified even if you log out and back in. Two-factor authentication is optional and separate from KYC—it's an extra security layer, not a replacement for verification.

Your payout will hold for manual review. We cross-check your verified name against your payment method holder name. If they don't align, live chat will help you fix it—usually a minor name format difference—before we release the transfer.

Yes. We encrypt all documents with AES-256 and store them on secured servers. Your ID is only shown to our verification team. We don't sell your data, and if you delete your account, we purge your documents within 30 days.

Yes. Go to Account Settings, find 'Update Address', and upload a new proof document. We'll re-verify it within two hours. Your account stays active during the review—you can keep playing while we confirm the change.